1. Shipping Destinations

We ship worldwide, including:

• Europe
• North America
• Asia
• Other regions upon request

👉 Please contact us to confirm availability for your country.

 2. Packaging Method

All tree peonies are prepared carefully for export:

• Bare-root plants for safe transport
• Roots wrapped with moisture-retaining materials
• Ventilated and secure cartons

👉 This ensures plant health during transit.

3. Processing Time

Orders are prepared after confirmation and deposit:

• Plant selection and preparation: 3–7 days
• Phytosanitary inspection: depends on schedule

👉 Total preparation time may vary based on order size and season.

4. Shipping Methods

We offer flexible delivery options:

Air Freight

• Fast delivery (5–10 days)
• Recommended for small or urgent orders

Sea Freight

• Cost-effective for bulk orders
• Longer transit time

 5. Documentation

We provide all necessary export documents:

• Phytosanitary Certificate
• Commercial Invoice
• Packing List
• Other documents as required

 6. Tracking & Delivery

Once shipped:

• Tracking information will be provided
• Customers can monitor shipment status
• Delivery time depends on destination and customs clearance

 7. Customs & Import Regulations

Customers are responsible for:

• Checking local import requirements
• Paying customs duties or taxes (if applicable)

👉 We can assist with documentation to facilitate smooth clearance.

 8. Plant Condition on Arrival

Our packaging ensures plants arrive in good condition. Upon receiving:

• Open and inspect immediately
• Plant as soon as possible
• Follow our planting guide

 9. Shipping Issues

If any issue occurs during shipping:

• Contact us within 48 hours
• Provide photos and details

We will work with you to find a solution.

 10. Seasonal Shipping Notice

Tree peonies are typically shipped during:

• Autumn (best season)
• Early spring

👉 Shipping outside these periods may affect plant performance.